At IAM, we don’t measure customer service solely by our ability to take, assign and receive payment for orders—that’s just doing what we’re paid for. Where we truly earn our keep is amid all the complications and questions that invariably arise. Clear, proactive communication is the starring ingredient in our recipe for success.
Assigning the right appraiser to the right property, neighborhood, and appraisal type is second, followed by ensuring they have what they need to do the job right. Let IAM reset your expectations of what an AMC can be, by proving you don’t have to choose between a fast appraisal and a high-quality one.
SERVICE PROMISE
You will be proactively supported.
We’ll work with you throughout the process to fully understand your requirements, so that we can communicate to our appraisers.
Our appraisers will be well prepared.
We know that the best way to support a lender short on time is with an appraiser long on clarity.
We’ll follow through every time.
We never assume a problem is solved or that your expectations have already been met.
We will always take responsibility.
No matter the problem, the cause, or who’s at fault.
Price is important, but it’s not everything.
We’re not out to be the cheapest option—just the best value, by offering fair pricing in exchange for high-quality work, every time.
We know the value of your loyalty, and we’re grateful for it.
We never forget that you and your customers are the reason we’re here.
Services
IAM is a full-service appraisal management company providing a broad offering of valuations and customizable report options. Our diverse pool of more than 5,000 experienced appraisers is qualified to handle any property and appraisal type, including:
Single Family Residential
Full Appraisal: $500K—$1M
Full Appraisal: Over $1M
Limited Appraisal 2055
Form 2070
Recertification Of Value
Field Review
Multi-Family Property
Full Appraisal REO Property
Manufactured Home
Land Appraisal
Desk Review
Investment Property
FHA & Conventional Appraisals
Appraisers
We do right by our appraisers. So they do right by you.
An appraisal is only as good as the appraiser behind it. At Incenter Appraisal Management (IAM), we start by assigning an experienced appraiser familiar with your neighborhood and property type, and provide them with the information, tools, resources and guidance necessary to do the job to the very best of their ability.
Technology
We use technology to streamline the appraisal process,
and humans to elevate it.
We rely on ValuTrac’s appraisal management system as the technological backbone of our service delivery. With it, you can order, and track your appraisal’s status 24/7/365, as well as access it up to 30 days after completion. ValuTrac also provides a direct communication platform between our managers, appraisers, and lenders, so we can keep you informed of updates to your order status as they happen.
While ValuTrac is a powerful tool, we never let it become a substitute for the clear, continuous communication, process management, and a job well done.
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