Director of Client Relations
Ashley joined the IAM team over a year ago as the Director of Client Relations and manages the growing team of Appraisal Coordinators while continuing to serve as an escalation contact for IAM’s trusted clients. She is a seasoned mortgage industry specialist with over 15 years of experience working in many different facets of the business which makes her a well-rounded and knowledgeable part of the team. Her level of expertise combined with her extraordinary customer service skills and ability to problem solve so effortlessly sets her apart where she can help change the outcome of a situation by analyzing the problem and finding a solution. She prides herself on her service level and commitment to never stop learning. Ashley lives in Sacramento area with partner Robert, and her 5 beautiful children. She enjoys watching her daughters play competitive soccer and volleyball and her sons be superheroes and power rangers and values their time spent together.